Webhooks

Administrators can now configure Gemini to post the data of newly created or updated items to a url.

Enable

Ensure the Webhooks app within Gemini is enabled by going to the Customize -> Apps -> Event Apps page.

Use

Administrators can add a url to call to and when to call it (create, update or both).

The webhooks app will post to the specified url an object with the 2 properties Issue and Previous each of type IssueDto:

{
    "Issue": {
        "ResolvedDateRelative": "",
        "Votes": 0,
        "Revised": "2015-03-17T12:11:33+00:00",
        "Severity": "Trivial",
        "Title": "1",
        "AffectedVersionNumbers": "2008",
        "ProjectCode": "HELP",
        "TypeImage": "http://localhost/gemini/assets/images/meta/HELPDESK/type-enhancement.png",
        "BaseEntity": {
            "Votes": 0,
            "Errors": [],
            "IsExisting": true,
            "Title": "1",
            "OriginatorReply": 0,
            "AffectedVersions": "|19|",
            "Archived": false,
            "EstimatedMinutes": 0,
            "LoggedHours": 0,
            "SLAStatus": 3,
            "IsSubIssue": false,
            "StatusId": 85,
            "Resources": "",
            "TypeId": 66,
            "OriginatorData": "",
            "Description": "2",
            "IsNew": false,
            "Deleted": false,
            "Timestamp": "AAAAAAACqK0=",
            "PriorityId": 35,
            "Visibility": 1,
            "IsParent": false,
            "Repeated": "",
            "PercentComplete": 0,
            "ProjectId": 18,
            "Active": true,
            "Watchers": "|1|",
            "OriginatorType": 0,
            "Created": "2015-03-17T12:11:33+00:00",
            "ReportedBy": 1,
            "ResolutionId": 25,
            "SLAStatusTimePassed": 0,
            "Points": 0,
            "LoggedMinutes": 0,
            "Components": "|41|",
            "SLAId": 1,
            "EstimatedHours": 0,
            "Attachments": [],
            "HierarchyKey": "",
            "SeverityId": 37,
            "Tag1": "",
            "Tag2": "",
            "Tag3": "",
            "Revised": "2015-03-17T12:11:33+00:00",
            "SLAStatusDate": "2015-03-17T12:11:33",
            "Creator": 1,
            "HasErrors": false,
            "Id": 389
        },
        "Comments": [],
        "Priority": "Low",
        "EstimatedMinutes": 0,
        "FixedInVersion": "",
        "LoggedHours": 0,
        "Creator": "Manager Person",
        "SourceControlFiles": [],
        "Type": "Support Request",
        "ResolvedDateString": "",
        "Resources": [],
        "ExcessTimeOrTimeLeft": "0h 0m",
        "Status": "Unassigned",
        "ResourceNames": "",
        "OriginatorData": "",
        "Description": "2",
        "Reporter": "Manager Person",
        "ContentCustomFields": [],
        "LoggedIncludingKids": "0h 0m",
        "LastComment": "",
        "Visibility": "Everyone",
        "Elapsed": 0,
        "Repeated": "",
        "PercentComplete": 0,
        "CreatedRelative": "less than a minute ago",
        "SLATimePassedMinutes": 0,
        "SeverityImage": "http://localhost/gemini/assets/images/meta/HELPDESK/severity-trivial.png",
        "IsResolved": false,
        "ExcessTime": "",
        "EstimatedEffort": "0h 0m",
        "StartDateString": "",
        "StatusImage": "http://localhost/gemini/assets/images/meta/HELPDESK/status-unassigned.png",
        "Created": "2015-03-17T12:11:33+00:00",
        "Age": 0,
        "Project": {
            "Archived": false,
            "Errors": [],
            "IsExisting": true,
            "TemplateId": 12,
            "Description": "Supporting function for Client Projects",
            "LabelId": 6,
            "IsNew": false,
            "Deleted": false,
            "Timestamp": "AAAAAAAAtOw=",
            "EscapedCode": "HELP",
            "ResourceAssignmentMode": 1,
            "PermissionId": 2,
            "HasErrors": false,
            "Name": "Help Desk",
            "Created": "2009-12-18T10:42:52",
            "ComponentAssignmentMode": 1,
            "WorkflowId": 0,
            "LeadId": 1,
            "Active": true,
            "Options": {
                "PreviousTemplates": [
                    12
                ]
            },
            "DescriptionRequired": true,
            "Code": "HELP",
            "Color": "#e010e0",
            "Revised": "2015-03-17T12:11:16.6337214Z",
            "ReadOnly": false,
            "Id": 18
        },
        "ComponentNames": "Workbench Module",
        "Reviser": "Manager Person",
        "InlineCustomFields": [
            {
                "Name": "Customer",
                "Title": "Customer",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 27,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            },
            {
                "Name": "User Application",
                "Title": "User Application",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 28,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "C"
            },
            {
                "Name": "Product Platform",
                "Title": "Product Platform (OS)",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 29,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "C"
            },
            {
                "Name": "Location",
                "Title": "Location",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 64,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            },
            {
                "Name": "Issue",
                "Title": "Issue",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 65,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            }
        ],
        "LoggedMinutes": 0,
        "TimeEntries": [],
        "Components": [
            {   
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "Name": "Workbench Module",
                    "Lead": -1,
                    "Sequence": 0,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:17.168752Z",
                    "IsNew": false,
                    "IsChild": false,
                    "ReadOnly": false,
                    "Timestamp": "AAAAAAAACTQ=",
                    "Active": true,
                    "Description": "Management of marketing contacts database and Marketing Campaigns",
                    "Id": 41,
                    "Created": "2009-12-18T10:42:52",
                    "IsExisting": true
                },
                "HierarchyLevel": 0
            }
        ],
        "SLATimeLeftMinutes": 30,
        "DueDateString": "",
        "EstimatedHours": 0,
        "PriorityImage": "http://localhost/gemini/assets/images/meta/HELPDESK/priority-low.png",
        "Resolution": "Unresolved",
        "Watchers": [
            {
                "Username": "manager",
                "Fullname": "Manager Person",
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IsExisting": false,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "Active": true,
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IssueId": 389
                },
                "Email": "me@company.com"
            }
        ],
        "IssueKey": "HELP-389",
        "History": [],
        "ElapsedTime": "00:00:07.5350885",
        "HierarchyKey": "",
        "EscapedProjectCode": "HELP",
        "Attachments": [],
        "Links": [],
        "Sequence": 0,
        "Hierarchy": [],
        "ProjectName": "Help Desk",
        "IsExcessTime": false,
        "ClosedDateString": "",
        "RevisedString": "17/03/2015 12:11:33",
        "CreatedString": "17/03/2015 12:11:33",
        "CustomFields": [
            {
                "Name": "Customer",
                "Title": "Customer",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 27,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            },
            {
                "Name": "User Application",
                "Title": "User Application",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 28,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "C"
            },
            {
                "Name": "Product Platform",
                "Title": "Product Platform (OS)",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 29,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "C"
            },
            {
                "Name": "Location",
                "Title": "Location",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 64,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            },
            {
                "Name": "Issue",
                "Title": "Issue",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 65,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            }
        ],
        "IsClosed": false,
        "ClosedDateRelative": "",
        "RemainingTime": "0h 0m",
        "Points": 0,
        "RevisedRelative": "less than a minute ago",
        "EstimatedIncludingKids": "0h 0m",
        "TimeLogged": "0h 0m",
        "SLA": {
            "Archived": false,
            "Errors": [],
            "IsExisting": true,
            "FormattedTime3": "000:30",
            "StartDayMinute": 0,
            "ResumeRules": 4,
            "Is24x7": true,
            "Description": "Standard",
            "IsNew": false,
            "Deleted": false,
            "StartOfDay": "00:00",
            "StartDayHour": 0,
            "EndDayMinute": 0,
            "Active": true,
            "FormattedTime": "00:30",
            "HasErrors": false,
            "Name": "Standard",
            "Created": "2014-06-13T11:42:26",
            "PauseRules": 2,
            "EndOfDay": "00:00",
            "Time": 30,
            "EndDayHour": 0,
            "Revised": "2015-03-17T12:11:16.9447392Z",
            "Sequence": 0,
            "EntryRules": 1,
            "StopRules": 3,
            "Id": 1
        },
        "Id": 389
    },
    "Previous": {
        "ResolvedDateRelative": "",
        "Votes": 0,
        "Revised": "2015-03-17T12:11:33+00:00",
        "Severity": "Trivial",
        "Title": "1",
        "AffectedVersionNumbers": "2008",
        "ProjectCode": "HELP",
        "TypeImage": "http://localhost/gemini/assets/images/meta/HELPDESK/type-enhancement.png",
        "BaseEntity": {
            "Votes": 0,
            "Errors": [],
            "IsExisting": true,
            "Title": "1",
            "OriginatorReply": 0,
            "AffectedVersions": "|19|",
            "Archived": false,
            "EstimatedMinutes": 0,
            "LoggedHours": 0,
            "SLAStatus": 3,
            "IsSubIssue": false,
            "StatusId": 85,
            "Resources": "",
            "TypeId": 66,
            "OriginatorData": "",
            "Description": "2",
            "IsNew": false,
            "Deleted": false,
            "Timestamp": "AAAAAAACqK0=",
            "PriorityId": 35,
            "Visibility": 1,
            "IsParent": false,
            "Repeated": "",
            "PercentComplete": 0,
            "ProjectId": 18,
            "Active": true,
            "Watchers": "|1|",
            "OriginatorType": 0,
            "Created": "2015-03-17T12:11:33+00:00",
            "ReportedBy": 1,
            "ResolutionId": 25,
            "SLAStatusTimePassed": 0,
            "Points": 0,
            "LoggedMinutes": 0,
            "Components": "|41|",
            "SLAId": 1,
            "EstimatedHours": 0,
            "Attachments": [],
            "HierarchyKey": "",
            "SeverityId": 37,
            "Tag1": "",
            "Tag2": "",
            "Tag3": "",
            "Revised": "2015-03-17T12:11:33+00:00",
            "SLAStatusDate": "2015-03-17T12:11:33",
            "Creator": 1,
            "HasErrors": false,
            "Id": 389
        },
        "Comments": [],
        "Priority": "Low",
        "EstimatedMinutes": 0,
        "FixedInVersion": "",
        "LoggedHours": 0,
        "Creator": "Manager Person",
        "SourceControlFiles": [],
        "Type": "Support Request",
        "ResolvedDateString": "",
        "Resources": [],
        "ExcessTimeOrTimeLeft": "0h 0m",
        "Status": "Unassigned",
        "ResourceNames": "",
        "OriginatorData": "",
        "Description": "2",
        "Reporter": "Manager Person",
        "ContentCustomFields": [],
        "LoggedIncludingKids": "0h 0m",
        "LastComment": "",
        "Visibility": "Everyone",
        "Elapsed": 0,
        "Repeated": "",
        "PercentComplete": 0,
        "CreatedRelative": "less than a minute ago",
        "SLATimePassedMinutes": 0,
        "SeverityImage": "http://localhost/gemini/assets/images/meta/HELPDESK/severity-trivial.png",
        "IsResolved": false,
        "ExcessTime": "",
        "EstimatedEffort": "0h 0m",
        "StartDateString": "",
        "StatusImage": "http://localhost/gemini/assets/images/meta/HELPDESK/status-unassigned.png",
        "Created": "2015-03-17T12:11:33+00:00",
        "Age": 0,
        "Project": {
            "Archived": false,
            "Errors": [],
            "IsExisting": true,
            "TemplateId": 12,
            "Description": "Supporting function for Client Projects",
            "LabelId": 6,
            "IsNew": false,
            "Deleted": false,
            "Timestamp": "AAAAAAAAtOw=",
            "EscapedCode": "HELP",
            "ResourceAssignmentMode": 1,
            "PermissionId": 2,
            "HasErrors": false,
            "Name": "Help Desk",
            "Created": "2009-12-18T10:42:52",
            "ComponentAssignmentMode": 1,
            "WorkflowId": 0,
            "LeadId": 1,
            "Active": true,
            "Options": {
                "PreviousTemplates": [
                    12
                ]
            },
            "DescriptionRequired": true,
            "Code": "HELP",
            "Color": "#e010e0",
            "Revised": "2015-03-17T12:11:16.6337214Z",
            "ReadOnly": false,
            "Id": 18
        },
        "ComponentNames": "Workbench Module",
        "Reviser": "Manager Person",
        "InlineCustomFields": [
            {
                "Name": "Customer",
                "Title": "Customer",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 27,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            },
            {
                "Name": "User Application",
                "Title": "User Application",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 28,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "C"
            },
            {
                "Name": "Product Platform",
                "Title": "Product Platform (OS)",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 29,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "C"
            },
            {
                "Name": "Location",
                "Title": "Location",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 64,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            },
            {
                "Name": "Issue",
                "Title": "Issue",
                "FormattedData": "",
                "ShowInline": true,
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IssueId": 389,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "CustomFieldId": 65,
                    "Active": true,
                    "Data": "",
                    "Id": 0,
                    "Created": "2015-03-17T12:11:38.8239906Z",
                    "IsExisting": false
                },
                "CreatedRelative": "less than a minute ago",
                "Type": "L"
            }
        ],
        "LoggedMinutes": 0,
        "TimeEntries": [],
        "Components": [
            {   
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "Name": "Workbench Module",
                    "Lead": -1,
                    "Sequence": 0,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:17.168752Z",
                    "IsNew": false,
                    "IsChild": false,
                    "ReadOnly": false,
                    "Timestamp": "AAAAAAAACTQ=",
                    "Active": true,
                    "Description": "Management of marketing contacts database and Marketing Campaigns",
                    "Id": 41,
                    "Created": "2009-12-18T10:42:52",
                    "IsExisting": true
                },
                "HierarchyLevel": 0
            }
        ],
        "SLATimeLeftMinutes": 30,
        "DueDateString": "",
        "EstimatedHours": 0,
        "PriorityImage": "http://localhost/gemini/assets/images/meta/HELPDESK/priority-low.png",
        "Resolution": "Unresolved",
        "Watchers": [
            {
                "Username": "manager",
                "Fullname": "Manager Person",
                "BaseEntity": {
                    "Archived": false,
                    "Errors": [],
                    "HasErrors": false,
                    "IsExisting": false,
                    "IsNew": true,
                    "Deleted": false,
                    "ProjectId": 18,
                    "Revised": "2015-03-17T12:11:38.8239906Z",
                    "UserId": 1,
                    "Active": true,
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